Official Policy

Privacy Policy 100cuco

100cuco is committed to protecting the privacy and data security of every member on our platform. This policy explains in detail how we collect, use, store and protect your information in line with international data protection best practices.

Effective Date: 1 January 2026 English (Malaysia) International Licensing

Core Principles

Our Commitment to Your Privacy

Six foundational principles that shape how 100cuco manages the personal data of our members.

Continuous Data Security

All your personal data is encrypted using 256-bit SSL encryption technology. Our servers are monitored around the clock to ensure no unauthorised access occurs.

Full Control in Your Hands

Every 100cuco member has the right to access, update and request deletion of their personal data at any time through our support channels, which operate 24/7.

No Sale of Data to Third Parties

100cuco never sells, rents or shares member personal data to any third party for marketing purposes without your explicit consent.

Minimal Data Collection

We only collect information that is genuinely needed for platform operations, account verification and compliance with applicable international licensing regulations.

Full Transparency

When changes are made to this privacy policy, 100cuco will notify members via platform notifications or email before the changes take effect.

Compliance with International Standards

Our data protection practices align with recognised international standards, ensuring your information is handled with a high level of protection at all times.

Interpretation & Definitions
Information We Collect
How We Use Information
Storage & Security
Sharing with Third Parties
Your Rights
Cookies & Tracking Technologies
Privacy Policy Changes
Contact Us

Effective: 1 January 2026

This Privacy Policy is a binding agreement between you as a registered member or visitor of the 100cuco website ("User", "you") and 100cuco ("we", "platform"). By registering an account, using our services or browsing 100cuco.app, you acknowledge that you have read, understood and agreed to the terms set out in this Privacy Policy.

100cuco operates under international licensing and has a legal obligation to manage its users' personal data carefully, ethically and responsibly. We respect the privacy of every individual who interacts with our platform and are committed to ensuring your information is used only for legitimate and clearly stated purposes.

If you do not agree with any part of this Privacy Policy, please stop using 100cuco's services and contact our support team for more information on deleting your account and data.

1. Interpretation and Definitions

In the context of this Privacy Policy, the following terms carry the meanings stated below:

Personal Data

Refers to any information that can identify you directly or indirectly, including but not limited to your full name, identity card number (MyKad), email address, mobile phone number, financial information and user account details.

Data Processing

Covers any operation performed on personal data, including the collection, storage, use, modification, disclosure and deletion of that information.

Consent

Means the freely given, specific, informed and unambiguous permission granted by a user to allow processing of their personal data for the stated purposes.

Third Party

An entity or individual other than the user and 100cuco, including service providers, technical partners and legitimate regulatory authorities.

2. Information We Collect

100cuco collects various categories of information depending on how you interact with our platform. All data collection is carried out transparently and only when necessary.

Account Registration Information

Full name as shown on MyKad
Identity card number (MyKad) for age and identity verification purposes
An active and reachable email address
A mobile phone number registered in Malaysia
Username and password (stored in encrypted form)
Date of birth — we verify that every member is 21 years of age or older

Financial and Transaction Information

E-wallet details (Touch 'n Go eWallet, Boost, ShopeePay) for processing deposits and withdrawals
Online banking account information (FPX) for transactions through the payment system
Crypto wallet addresses (USDT, BTC, ETH) when this option is selected
Deposit and withdrawal records including amounts, dates and transaction status
DuitNow details for direct payments

Platform Usage Information

Game and betting history made through your account
IP address, device type, operating system and web browser used
Session duration data, login frequency and general usage patterns
Feedback, complaints or correspondence with the customer support team

100cuco never requests credit/debit card information directly. All financial transactions are handled through secure and authorised payment providers.

3. How We Use Your Information

Every piece of information we collect has a clear and legitimate purpose. Below is a detailed description of how 100cuco uses your personal data:

Account Management and Verification

Registration data is used to create and manage your account, verify your identity, process financial transactions securely, and ensure compliance with the minimum age requirement of 21 years set for all members of an online gambling platform.

Service Delivery

Usage information is used to provide access to all platform products — including online slots, live casino, sports betting and esports betting — and to ensure a smooth and technically stable gaming experience.

Security and Fraud Prevention

100cuco uses user data to identify and investigate suspicious activity, prevent fraud, money laundering and account misuse. These measures protect the interests of all members on our platform.

Communication and Support

Your email and mobile phone number are used to send transaction notifications, respond to customer support enquiries, and provide important information related to your account. Our 24/7 support operates in Malay and English via live chat and email.

Regulatory Compliance

Some of your data may be used to fulfil reporting obligations to the international licensing authorities that regulate 100cuco's operations, including retaining transaction records for the period required by those regulations.

4. Data Storage and Security

The security of your personal data is 100cuco's absolute priority. We implement multiple layers of technical and organisational protection to prevent unauthorised access, data loss or unintended disclosure.

Technical Security Measures

256-bit SSL/TLS encryption for all communication between your device and our servers
Passwords stored in irreversible hashed form using strong cryptographic algorithms
Two-factor authentication (2FA) available for all member accounts
Continuous security monitoring system operating 24 hours a day
Separation of sensitive financial data from general platform data

Data Retention Period

Your personal data will be retained for as long as your account is active on the 100cuco platform. Once your account is closed at your request, we will retain certain records for the period set by legal obligations and applicable licensing regulations, before they are permanently deleted.

Data Storage Location

Personal data of 100cuco members may be stored and processed on servers located in various countries depending on the operational infrastructure requirements of the platform. In all circumstances, protection equivalent to or higher than the standards stated in this Privacy Policy is ensured to apply.

Should any security incident involving your data occur, 100cuco will notify you as soon as possible via email or in-platform notification.

5. Data Sharing With Third Parties

100cuco handles members' personal data with a high degree of responsibility. We do not sell or share your information for commercial purposes without your consent. However, there are limited situations where restricted data sharing is necessary:

Authorised Service Providers

Certain data is shared with payment service providers (such as e-wallet gateways and FPX) as well as gaming software providers that operate under strict confidentiality agreements. They are only permitted to use that data for the purposes specified in their agreements with 100cuco.

Regulatory Authorities

When required by international licensing authorities, law enforcement bodies, or courts with valid jurisdiction, 100cuco may need to disclose certain information in accordance with binding legal requirements.

Business Transition

In the event of a merger, acquisition, or corporate asset transfer, members' personal data may form part of the assets transferred. In such situations, we will ensure your data protection is maintained under a privacy policy that is equivalent or more stringent.

In all of the above circumstances, 100cuco ensures that any data sharing is carried out in compliance with strict confidentiality and data protection obligations.

6. Your Rights as a User

As a 100cuco member, you hold the following rights regarding your personal data. These rights may be exercised at any time by contacting our support team:

Right of Access Request a copy of the personal data we hold about you.

Right of Rectification Correct information that is inaccurate or incomplete.

Right of Erasure Request the deletion of your personal data subject to legal obligations.

Right of Restriction Limit the processing of your data in certain situations.

Right of Portability Receive a copy of your data in a reusable format.

Right of Objection Object to the processing of your data for specific purposes such as marketing.

To exercise any of the above rights, please contact the 100cuco support team via live chat or email. We will process your request within a reasonable time and keep you informed of the progress of our action.

7. Cookies and Tracking Technologies

100cuco uses cookies and similar tracking technologies to ensure the platform functions properly and to provide a better experience for every user.

Types of Cookies Used

Essential Cookies: Required for core platform functions such as login session management and transaction security. These cookies cannot be disabled.
Functional Cookies: Store your preferences such as language and display settings to make using the platform easier on subsequent visits.
Analytic Cookies: Help us understand how users interact with the platform in aggregate, enabling us to make effective improvements.
Performance Cookies: Used to monitor the speed and performance of the platform to ensure a consistent user experience.

Cookie Management

You can manage or disable certain cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality and security of the platform. More information on how to manage cookies can be found in your web browser's help documentation.

8. Changes to This Privacy Policy

100cuco reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or relevant technological developments.

Change Notification Process

Whenever there are material changes to this Privacy Policy, 100cuco will notify members through the following means:

An in-platform notification displayed upon login
An email to the registered email address on your account
An update to the "Effective Date" at the top of this page

Continued use of the 100cuco platform after those changes take effect will be considered your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and stop using our services.

Periodic Review

We encourage you to review this Privacy Policy periodically to ensure you are always aware of how we protect your information. The most recent update date is always clearly displayed at the top of this page.

9. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the 100cuco team is ready to assist you at any time.

Communication Channels

Our customer support service operates at all times — 24 hours a day, 7 days a week — in Malay and English via live chat and email.

For privacy and data protection enquiries, contact:

[email protected]

Direct support is available 24/7 via:

Live Chat — within the 100cuco platform

For requests involving personal data rights such as access, correction, or deletion, please state your account number and the type of request in detail so we can process your application more quickly and accurately.

FAQ

Privacy Policy Enquiries

Answers to the most frequently asked questions by 100cuco members regarding privacy and data protection.

100cuco does not sell or share your personal data for marketing purposes to any third party without your consent. Limited data sharing only occurs with authorised payment service providers, game software providers under strict confidentiality agreements, and regulatory authorities when required by law.

You can contact the 100cuco support team via live chat or email at [email protected] at any time. Include your account number and describe the type of request — whether to access, correct or delete your data. We will process your request within a reasonable time and keep you informed at every step.

Yes. All data communication on the 100cuco platform uses 256-bit SSL encryption. Financial information such as e-wallet details (Touch 'n Go, Boost, ShopeePay), DuitNow, FPX and crypto accounts is processed through authorised payment providers. 100cuco does not store credit or debit card information directly. Our systems are continuously monitored to detect any suspicious activity.

Identity verification using MyKad is a mandatory requirement under the international licensing regulations governing 100cuco's operations. This is to ensure compliance with the minimum age requirement of 21 years, prevent fraud and money laundering, and protect the safety of all platform members. Your MyKad information is stored securely and is not shared for marketing purposes.

Once your account is closed at your own request, 100cuco will retain certain records such as financial transaction records for the period set by legal obligations and the applicable international licensing conditions. After that period ends, your data will be permanently deleted from our systems. For details on the retention period that applies to your case, please contact our support team.

You can manage cookie settings through your web browser. Functional and analytics cookies can be disabled without affecting basic access to the platform. However, essential cookies for security and session management cannot be disabled as they are required for the platform to function correctly and securely. Disabling essential cookies may prevent login or transaction processing.

Start Playing at 100cuco

Register your account today and enjoy a wide range of slot games, live casino, sports betting, and esports — with your personal data protected at all times.

Platform operates under international licensing. Minimum age: 21 years. Gamble responsibly.