Terms & Conditions
100cuco Platform Use

These Terms & Conditions take effect as soon as you access the 100cuco platform for the first time. Continued use of our services after any changes are made to this document means you accept the amended terms.

100cuco reserves the right to amend, update or replace any part of these terms at any time. Each amendment takes effect immediately upon being published on this website. It is your responsibility to check this page periodically to ensure you are always complying with the latest version of the terms.

To register and use the 100cuco platform, you must meet the following requirements:

• Be at least 21 years of age on the date of registration and throughout the period of platform use.
• Not be prohibited by local laws or regulations from participating in online gambling activities.
• Provide true, accurate and complete personal information during the registration process.
• Be the rightful owner of the e-wallet account, bank account or crypto wallet used for transactions on our platform.
• Not have had an account previously terminated due to fraud or violation of our platform's terms of use.

100cuco reserves the right to request identity verification documents at any time as part of the KYC (Know Your Customer) review process. Failure to provide the requested documents within the specified period may result in temporary suspension or termination of the account.

Once an account is registered, you are fully responsible for all activities that occur under that account. This includes any betting, financial transactions or interactions with the platform using your login credentials.

• Your password must be kept confidential and must not be shared with any third party.
• A 100cuco account is for personal use only and may not be transferred, sold or lent to another person.
• If you suspect your account has been accessed by an unauthorised party, contact our support team via live chat or email immediately.
• 100cuco is not responsible for any losses arising from a member's negligence in keeping their login information secure.

The platform provides 24/7 customer support via live chat and email in Malay and English. Use these channels to report any issues related to your account.

All financial transactions on the 100cuco platform are subject to the following policies:

• Minimum deposit: RM30 for each supported payment method.
• Minimum withdrawal: RM100 per transaction.
• Withdrawal processing time: Typically between 5 to 30 minutes depending on the chosen method and account verification.

Payment methods accepted by the 100cuco platform are as follows:

• Touch 'n Go eWallet
• DuitNow
• Online banking via FPX (including major local banks)
• Boost
• ShopeePay
• Cryptocurrency: USDT, BTC and ETH

All deposits and withdrawals must be made using a method registered in the same member's name. 100cuco does not accept payments from third parties. Withdrawal requests that do not meet the applicable bonus rollover requirements will be declined until the requirements are fully met.

All bonus and promotion offers provided by 100cuco are subject to the terms and limits stated in each respective offer. General bonus terms are as follows:

• Welcome bonus: 100% of the first deposit up to RM500, with a rollover requirement of 25 times the bonus amount.
• Calculation example: Deposit RM100 → bonus RM100 → balance RM200 → rollover required RM100 × 25 = RM2,500 before bonus winnings can be withdrawn.
• Another calculation example: Deposit RM1,200 → bonus RM500 → balance RM1,700 → rollover required RM500 × 25 = RM12,500.
• Each bonus may only be claimed once unless stated otherwise in the relevant promotion terms.
• Bonuses cannot be converted to cash or transferred between accounts.

The 100cuco VIP programme consists of five tiers: Bronze, Silver, Gold, Platinum and Diamond — each offering a different weekly cashback rate based on the member's loyalty level. Cashback rates range from 0.2% (Bronze) to 1.0% (Diamond) for each qualifying week. Progression to a higher VIP tier depends on the member's betting record and activity within the specified period.

All games available on the 100cuco platform are operated by licensed third-party software providers. Each game has its own set of rules that members must follow. By starting a game session, you agree to comply with those game rules.

• Game results are final and cannot be disputed solely on the basis of a player's personal belief.
• Any technical disruptions such as internet disconnection during a game are beyond 100cuco's control. Our platform will endeavour to restore any affected session based on system records.
• The use of automation software, bots or technical tools to manipulate game outcomes is strictly prohibited.
• Live casino, online slots, sports betting, esports and arcade games are available according to the operating schedule and availability of the respective providers.

The RTP (Return to Player) for each slot game is determined by the respective game provider and is not modified by 100cuco. Information on volatility and game mechanics can be found in the help section of each game.

The following activities are strictly prohibited on the 100cuco platform and may result in immediate account termination and forfeiture of balance:

• Registering more than one account simultaneously or consecutively.
• Providing false information, forged documents or invalid identity during registration or the KYC process.
• Using software, scripts or external tools to access or manipulate the platform.
• Attempting to exploit bugs or system errors for personal gain.
• Transferring funds between member accounts in a fraudulent manner or for money laundering purposes.
• Colluding with other members to manipulate betting outcomes in multiplayer games.
• Threatening, harassing or behaving abusively toward 100cuco customer support staff.

Members may request to close their account at any time by contacting the 100cuco customer support team via live chat or email. Account closure requests will be processed within a reasonable period once all pending transactions have been settled.

100cuco reserves the right to suspend or terminate any account without prior notice under the following circumstances:

• Violating any provision in these Terms & Conditions.
• Suspected involvement in fraudulent activity, money laundering, or system abuse.
• Providing false information during registration or KYC verification.
• Registering multiple accounts.
• Upon instruction from a legitimate authorised authority.

If an account is terminated due to a breach of terms, 100cuco reserves the right to withhold the remaining balance in that account as compensation or pending the outcome of an investigation.

100cuco provides its platform "as is" and makes no warranties regarding the continuity, accuracy, or completeness of the services offered. The platform will endeavour to minimise technical disruptions, but cannot guarantee that the platform will operate without errors at all times.

• 100cuco is not liable for any direct or indirect losses arising from the use of, or inability to use, the platform.
• In any circumstances, 100cuco's maximum liability to a member shall not exceed the net deposit amount made by that member in the 30 days prior to the claim.
• 100cuco is not responsible for service failures by third parties such as e-wallet providers, banks, or game providers.

100cuco reserves the right to amend these Terms & Conditions at any time. Notice of any material changes will be posted on this website along with the new effective date. For changes deemed significant, we may also notify members via email or a notice within their account.

Continued use of the 100cuco platform after the effective date of an amendment constitutes your agreement to the updated terms. If you do not agree with the amendment, please stop using the platform and contact us to close your account.

The most current version of the Terms & Conditions will always be available on this page. 100cuco recommends that members review this page periodically, at least once every three months, to ensure they remain up to date with the latest rules.

If you have any questions regarding these Terms & Conditions, or require further clarification on any provision within them, please contact the 100cuco customer support team through the following channels:

• Live Chat: Available 24/7 directly through the 100cuco platform in Malay and English.
• Email: [email protected] — for formal complaints or written enquiries that require documentation.

Our team will endeavour to respond to every enquiry promptly and professionally. For issues involving accounts or financial transactions, please provide your relevant account information to help speed up the review process.